Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Guarantee

  • Our customer help crew is on–line 24x7 to reply to all your help questions. Every ticket you submit to us is going to be replied to within no more than 60 mins. If your issue calls for some help from an administrator, we will address the ticket to the person on duty and will let you know that the issue is being resolved.

  • Top quality support service
  • Qualified Client Support Service

  • We offer 24 hours a day technical help by using a turbo–fast ticket program included in your Control Panel. You can e–mail us anytime about any of the apps that come pre–configured on your virtual server, which include the chosen Operating System, the server admin panel and our in–house made Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Site Control Panel that is available with no charge with your VPS gives an internal article base. You’ll find an assortment of comprehensive how to posts and a variety of step–by–step video courses that display all the essential site supervision duties. You can view them by pressing the Help or Video buttons in the right corner of each Control Panel section.