Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is taught to fast address all of our shared hosting users’ concerns and information demands. Through our ticket system, you’ll be able to share your request and a support staff member is going to return to you within maximum 1 hour. Basically, practice has confirmed that the typical resolution period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of employees will be online for you 24x7x365 to reply to all your questions and to take care of any situation you will likely have. You will be able to submit a customer assistance ticket from your Site Control Panel or send us an e–mail anytime. In addition, on working days, you’re able to ring us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while working within the Control Panel, you are able to always click the Help control key and locate your problem in the listing of articles that will come up. We have also turned lots of the articles and reviews into educational videos. The collection of video clips will come up if you select the Videos key present in each section.