Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center integrated into Cyber Host’s Site Control Panel features a selection of help articles and regularly asked questions. Aimed toward fixing any common problem that you might possibly face, they are written by our support team of practiced techs.

  • Top quality support service
  • How–To Videos

  • If you’d like to see how an action is completed or how an issue is resolved, instead of just reading about it, then examine our collection of educational video tutorials. They cover a lot of different topics and will help you quickly understand how to work with our Site Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 client support service and a 1–hour support ticket response time guarantee. Our skillful customer service technicians will be available to you 24–7 to respond to your queries and to resolve any problem that you might possibly run into. Simply open a customer support ticket from the Help Center section and we’ll respond to you in a jiffy.