A 99.9% Server Uptime
Our shared hosting system is based on a reliable, first–class hardware architecture and a significantly customized Linux version. Thus, no matter what your website is, or how many visitors you’ve got, or even if there’s a denial–of–service assault, our machines will remain up and running and your websites will stay accessible online.
All our shared hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
If you’d like to supply a superior hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network to ensure a supersonic connection speed with the outside world.
And because of this, no matter which data center facilities you choose: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lower all potential risks with our cloud hosting packages and while we offer outstanding technical support, sometimes the customer is just not happy with what we offer. Or he wants to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely happy, we will give you a reimbursement.
24/7 Technical Support
We’ve attentively selected each member of our 24x7 support department to make sure that we can offer the very best customer support service you can possibly get. Each of our customer service technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. What’s more, they’re at your disposal 24x7 – you’ll be able to call them whenever you want and they will reply as fast as possible.
Their average response time is less than 20 minutes, while with many other hosting suppliers you need to wait for days. And we also offer a 1–hour response time guarantee. Regardless of what happens, your queries will be answered within one hour.