There're a lot of shared hosting companies on the market today, but the majority of them are resellers who have restricted resources, particularly in terms of support. A way to distinguish them is the option to contact the company over the phone. The type of support that you will get through this particular way of communication will vary depending on the supplier - some offer dedicated phone support, many others offer basic and customer support only because some matters are more time-consuming and it would be more convenient to be resolved through a ticket, particularly if the issue has to be escalated. Still, it's good to know that you can always get in touch with your web hosting supplier since there're countless small issues which can be taken care of effortlessly and timely with a phone call, not mentioning that you'll be able to get additional info for the services even before you become a client.

Phone Support in Shared Hosting

If you choose to purchase one of our shared hosting, you can speak with our support team over the phone for 14 hours per day. We will help you choose the ideal package for your web sites since we believe that it is better to discuss this kind of issues with a live person. If you already have an account, we can assist you with all your sales/billing questions and / or general matters, even with some tech situations which don't need a lot of time or escalation to an administrator as it is better to open a support ticket for time-consuming issues so as to have all the correspondence in one place. We now have telephone numbers in the United States, the UK and Australia, so you can call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there will always be someone to help you when you have any queries about the semi-dedicated server packages that we offer. Whether you would like to learn more about our plans, you have some billing issue or some general issue, you can just give us a call. Though some more complex problems may need a support ticket to give some time to our tech support crew to analyze, we can assist you with countless tech questions over the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, Great Britain and Australia, we have local phone lines in these countries as well. If you're in another country, we have a global number where you can contact us.