Installation and Troubleshooting in VPS
The upgrade can be acquired with all virtual private server plans that we offer and you'll be able to add it either during the signup or at any time later via your billing CP. It comes with sixty minutes of custom work on your web server, so our administrators can easily assist you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it doesn't work properly, so you'll not need to waste time to figure out what is wrong since they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it just when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any of the dedicated hosting services we offer at any time that you need it. In the event that you need some custom work from our administrators right after your web server is ready, you could order the upgrade during the hosting server signup process, or if you need something to be carried out later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your server, so in the event that you encounter any problems to install a third-party software or some program gives errors and doesn't work the way it is supposed to, our experts will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it comes with.